Shipping policy

1. Order Processing:

  • Orders are processed within 1-3 business days of receiving payment and order details.
  • Processing time may vary during peak seasons or promotional periods.

2. Shipping Methods:

  • We offer several shipping methods, including standard and expedited options.
  • Shipping costs are calculated at checkout based on the shipping method and delivery location.

3. Estimated Delivery Times:

  • Estimated delivery times are provided at checkout based on the selected shipping method and destination.
  • Please note that these are estimated times, and actual delivery may vary due to external factors.

4. Tracking Information:

  • Once your order is shipped, you will receive a shipping confirmation email with tracking information.
  • Use the provided tracking information to monitor the progress of your delivery.

5. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete.
  • We are not responsible for orders shipped to incorrectly provided addresses.

6. Shipping Delays:

  • In the rare event of shipping delays beyond our control, we will communicate with affected customers promptly.

7. Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier.
  • Please contact the carrier or local authorities for assistance in such cases.

8. Contact Information:

  • If you have any questions or concerns regarding shipping, please contact our customer service team at injoonmer@gmail.com.

Thank you for shopping with JOONMER. We appreciate your understanding and cooperation with our shipping policies.