Refund policy

Returns:

  • We do not accept RETURN / EXCHANGE for health-related items due to safety regulations. 

Cancellations:

  • You may cancel your order within 2 hours of placing it for a full refund.
  • To cancel your order, please contact our customer service team at injoonmer@gmail.com as soon as possible.
  • If your order has already been processed and shipped, it cannot be cancelled.

Thank you for choosing JOONMER - your happiness is our priority!